FAQ

Frequently Asked Questions

General

I am interested, how can I register? 

Thank you for your interest in Merchant! You can make an account on our website. In your personal account you can start your registration form. Here you can submit housing preferences and personal details. 

Are there any service costs besides the rent? 

Yes, service costs are € 47,50.

Are the rental prices inclusive or exclusive of heat, water and electricity? 

The rental prices are exclusive. This means that you are still responsible for signing a contract with an energy supplier, Brabant Water and heating supplier.  

Can I visit the apartment? 

You are probably curious to see what the apartments look like. Because the apartments are still under construction, it is not possible to visit them. To give you a good impression of the apartments, you will find impressions, photos and floor plans on the website. 

When will the apartments be delivered? 

The apartments in Merchant are expected to be completed in Q4 2022. Because the apartments are still under construction, this is a prognosis. Of course we will keep you informed about the construction progress.  

Are there social rental houses?

Yes, if you are looking for a social rental house, we refer you to woninginzicht.nl The registration period runs from May 17th till May 20th.

Register

Are there any registration fees? 

You do not have to pay any registration fees. There are also no mediation costs or brokerage fees. 

What about the privacy of my data and documents? 

We process personal data to fulfil our obligation towards the owner. Of course we do this in accordance with the applicable legal obligations. Would you like to know more? Read our privacy statement on the website. 

Rental conditions

What are the income guidelines for renting? 

To be able to rent a house, it is important that you can pay your rent every month. The following income guidelines have been drawn up for this purpose: 

  • Minimum gross monthly income of 3,5 times the monthly rent; 
  • In case of two incomes, the second income counts for 50%; 
  • Pensioners need a minimum gross monthly income of 3 times the monthly rent due to the lower tax burden. 

Holiday pay, fixed bonuses and a thirteenth month may be added to the gross annual income. 

Would you like more information about the income requirements and rental conditions? Take a look at procedure and conditions.  

Which documents do I need to provide? 

During the registration process of the rental, several documents will be requested. These are mainly documents to substantiate and verify your income, assets and identity. Which documents these are, depends on your personal situation. You can view these documents in your account as soon as the rental starts.

Is it possible to rent with a guarantee? 

We do not accept guarantees from third parties. Because of the extra risks involved it is important that tenants are able to pay the rent independently.  

What is the minimum rental period? 

The rental agreement applies to the minimum period of twelve months and is then automatically extended. After these twelve months a notice period of one calendar month will apply.  

Is a deposit applicable? 

Normally a deposit of one monthly rent is required. In specific cases more than one monthly rent will be required as a deposit. For example when you have a temporary employment contract, if you have your own company or if you do not fully meet the (income) requirements. 

Finishing

How is the kitchen finished and equipped? 

The kitchen is equipped with high quality appliances including an induction hob, extractor hood, fridge, combi oven and dishwasher. The kitchen layout differs per apartment and is shown on the floorplan.

How are the toilet and bathroom finished? 

The apartments contain a bathroom with walk-in shower, wash basin and mirror. Furthermore, some apartments have a wall hung toilet in the bathroom. Other apartments have a separate toilet with a wall hung toilet and hand basin.

How are the walls, floors and ceilings finished? 

The walls in the apartment are delivered ready for painting, except for the storage room and sanitary space. You can paint the walls to your own taste. The ceilings are white painted. 

There is a levelling screed in the residence. As a tenant you can choose your own floor such as laminate or PVC floor. The floors are equipped with underfloor heating. 

How sustainable is my home? 

If you choose Merchant, you choose sustainable living with optimal living comfort. The apartments in Block I, Block II and Block III are completely gasless. They are also equipped with underfloor heating and connected to a heat pump. They are also equipped with solar panels.

The apartments in Block IV have a gas connection. These apartments are therefore not connected to the heat pump and solar panels.  

Facilities

Where can I park my car? 

Some apartments have a parking spot. The parking spots are situated next to Merchant. For more information we suggest you to check out our house selector.  

Is there an external storage room with the apartment? 

Some apartments have an external storage room. For more information we suggest you to check out our house selector.

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